Ozark Utilities BoardMinimize

The Utilities Board of the City of Ozark provides quality drinking water and sanitary sewer service for Ozark, Alabama's 15,000 residents.  The Utilities Board serves approximately 7,687 water users and 5,755 sewer users.  The Utilities Board staff of 20 dedicated professionals provides quality service to the citizens of Ozark, pumping approximately 2.38 million gallons of water each day from 8 deep wells.  The water system has a pumping capacity of 8.93 million gallons per day and a storage capacity of 3.275 million gallons.  We operate a 2.1MGD and a 0.51MGD wastewater treatment facility and treat an average of 1.46 million gallons per day from Ozark's 283 miles of sanitary sewer.

According to the latest Hendon Engineering State of Alabama Water and Sewer Rate Survey, for towns with populations 10,000 and greater, for a customer using 5,000 gallons of water in a month, our water rate is $1.64 per month lower than the state average and our sewer rate is $0.67 per month lower than the state average. Ozark Utilities Board is proud to report that our rates are very competitive with other communities of our size.

In 2001 the Ozark Utilities Board made a commitment to Ozark's future by adopting a long-range Capital Improvements Plan to upgrade the public water supply and to upgrade and extend the sanitary sewer system. This 25-year plan will cost $12.6 million. From 2001 through 2009 the Board has spent $8.3 million, is 10 years ahead of the CIP schedule, extended sanitary sewer to 319 homes increasing the total number served by 7%, and has secured a reliable drinking water source. In 2007 the Board completed construction of the deepest water supply well in Alabama at 2,736 feet into the Tuscaloosa Aquifer. The water from this well is more than 65,000 years old, and increased our pumping capacity by 30%, and should be a reliable water source for more than 50 years. The Utilities Board will be able to fulfill Ozark's future residential, commercial, and industrial water requirements as a result of this water source. We have several major projects planned which include extending sanitary sewer service on US HWY 231 North, sewer rehabilitation and replacement, Whittle Hudson Rd. sewage pump station upgrade, and utility reloaction along US HWY 231 through Ozark. Beginning in 2013 Southside WWTP will receive a $2-million renovation, $2.5-million will be spent on sewer rehabilitation, and $0.5-million will go toward water main replacement with funds from a $5-million bond issue.

Did you know that the majority of all sanitary sewer overflows and residential sewer backups are caused by improperly disposing of materials in the sewer? Cooking oil and grease, feminine products, paper towels, hair, and ground up food should be disposed of in your waste basket, not the sewer. The only things your sewer is designed to handle are water, human waste, and toilet paper. Doing your part could prevent a costly visit from the plumber.

Developers, you can now access the Board's water and sanitary sewer minimum specifications on our web site. We also can provide you with the specs. in a digital format at our office. 

In 2013 The Alabama Water and Pollution Control Association  and the AL Dept of Environmental Management selected Ozark Utilities Board an "Award of Excellence" in Alabama for cities with populations of 15,000 to 25,000.  We continually strive to live up to our slogan "Ozark Utilities Board - At Your Service".

Donald K. Hallford, General Manager


Customer Information

New Residential Customer Deposit:

  • Renters - $75
  • Owners - $50

Active duty military are exempt.

New Commercial Customer Deposit:

  • Offices & Stores - $100
  • Restaurants - $200
  • Multiple Unit - $300


Sewer Tap:

  • $650

Water Taps: 

  • 3/4" -  $450
  • 1" -  $525
  • 1.5" -  $750
  • 2" -  $900
  •  larger, actual cost plus 15%.

There is an additional charge of $150 for under the road bores.


Reconnect fees for nonpayment will be $35 between 8am-4:45pm and $55 after hours(General Manager or Office Manager must approve after hours reconnect). 

There is a $30 service charge on returned checks.

See "Water & Sewer Rates" for complete details.

The Ozark Utilities Board of Directors meets the fourth Tuesday of each month at 5:00 pm in the Ozark Municipal Complex.


Ozark Utilities Board, PO Box 1125, 275 N. Union Avenue, Ozark, AL 36361

Telephone (334) 774-2336

 or (334) 774-5708